Cookie Policy
Our Place Cookie Policy
1. Introduction
1.1 We are Our Place U.K. Limited ("We"). We are registered in England and Wales under company number 13182958 and have our registered office at 6th Floor One London Wall, London, United Kingdom, EC2Y 5EB. Our VAT number is GB 380 4409 05.
1.2. This policy deal with the use of cookies on our Website at www.fromourplace.co.uk.
2. What are tracking technologies?
2.1. When you view the Website, we may store some information on your computer's hard drive. This information will be in the form of a "cookie" and “pixels”. These are tracking technologies.
2.2. We use these to monitor the performance of the Website, measure its effectiveness, tailor our products, services and advertising to suit the personal interests of you and others, estimate our audience size, assist our online merchants to track visits to and sales at our websites and to process your order, track your status in our promotions, contests and sweepstakes, and/or analyze your visiting patterns.
2.3. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.
2.4. Pixels are small snippets of code that is provided on our website and are sent directly to our servers or to the third party platform which has provided the pixel. The pixel allows us to gather information about website visitors and allows us to understand the actions that visitors take on our Website across multiple devices.
3. What cookies do we use?
3.1. We use the following cookies:
(a) Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
(b) Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
(c) Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
(d) Marketing and Advertising. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
3.2. You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
| Name | Description | Lifespan of Cookie |
| Strictly Necessary Cookies | ||
| _orig_referrer | This cookie is generally provided by Shopify and is used in connection with a shopping part. | Persistent |
| _shopify_country | Shopify cookie that is used in connection with checkout. | Persistent |
| cookietest | Checking to see if the browser is set to block or allow cookies. | Session |
| laravel_session | A cookie used by Laravel to identify a session. | Persistent |
| m | A cookie used by Stripe that is used for fraud prevention on our website. | Persistent |
| OptanonAlertBoxClosed | This cookie is set by websites using certain versions of the cookie law compliance solution from OneTrust. It is set after visitors have seen a cookie information notice and in some cases only when they actively close the notice down. It enables the website not to show the message more than once to a user. The cookie has a one year lifespan and contains no personal information. | One Year |
| OptanonConsent | This cookie is set by the cookie compliance solution from OneTrust. It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables site owners to prevent cookies in each category from being set in the users browser, when consent is not given. The cookie has a normal lifespan of one year, so that returning visitors to the site will have their preferences remembered. It contains no information that can identify the site visitor. | One Year |
| secure_customer_sig | This cookie is generally provided by Shopify and is used in connection with a customer login. | Persistent |
| Functional Cookies | ||
| __stripe_mid | Stripe is used to making credit card payments. Stripe uses a cookie to remember who you are and to enable the website to process payments without storing any credit card information on its own servers. | Persistent |
| __stripe_sid | Stripe is used to making credit card payments. Stripe uses a cookie to remember who you are and to enable the website to process payments without storing any credit card information on its own servers. | Persistent |
| __tld__ | From Segment Analytics.js library; this cookie helps to figure out a top-level domain for a user.__tld__ | Session |
| _sp_xxxxxxxxxx | simplybusiness.co.uk | Persistent |
| cart_currency | Persistent | |
| cart_sig | This cookie is generally provided by Shopify and is used in connection with checkout. | Persistent |
| KL_FORMS_MODAL | A cookie used by Klaviyo that tracks when you opt-in to a form on our website. | Persistent |
| pixel | We use this to load customer reviews for our products. | Persistent |
| t-ip | Used by Cookiepro, to count the number of visitors to the site (populating with value 1) | Persistent |
| vuid | This domain is owned by Vimeo. The main business activity is: Video Hosting/Sharing |
| Analytical/Performance cookies | ||
| _ga | This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. | Persistent |
| _gat_UA-146370772-1 | This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites. | |
| _gid | This cookie name is associated with Google Universal Analytics. This appears to be a new cookie and as of Spring 2017 no information is available from Google. It appears to store and update a unique value for each page visited. | Persistent |
| _hjAbsoluteSessionInProgress | This cookie is used by HotJar to detect the first pageview session of a user. This is a True/False flag set by the cookie. | Persistent |
| _hjFirstSeen | Identifies a new user's first session on a website, indicating whether or not Hotjar's seeing this user for the first time. | Persistent |
| _hjid | Hotjar cookie. This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the random user ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID. | Persistent |
| _hjIncludedInPageviewSample | This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site's pageview limit. | Persistent |
| _hjIncludedInPageviewSample | This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site's pageview limit. | Persistent |
| _hjIncludedInSessionSample | This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site's daily session limit. | Persistent |
| _hjIncludedInSessionSample | This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site's daily session limit. | Persistent |
| _hjTLDTest | When the Hotjar script executes we try to determine the most generic cookie path we should use, instead of the page hostname. This is done so that cookies can be shared across subdomains (where applicable). To determine this, we try to store the _hjTLDTest cookie for different URL substring alternatives until it fails. After this check, the cookie is removed. | Lifespan of Cookie |
| _landing_page | This cookie is used to track, report, and analyze on landing pages. | Persistent |
| _lc2_fpi | A first-party cookie used for tracking on our site. | Persistent |
| A first-party cookie used for tracking on our site. | A first-party cookie used for tracking on our site. | Session |
| _s | Shopify cookie that is used for Shopify analytics. | Persistent |
| _shopify_d | Shopify cookie that is used for Shopify analytics. | Session |
| _shopify_s | This cookie is associated with Shopify's analytics suite. | Persistent |
| _shopify_sa_p | This cookie is associated with Shopify's analytics suite concerning marketing and referrals. | Persistent |
| _shopify_sa_t | This cookie is associated with Shopify's analytics suite concerning marketing and referrals. | Persistent |
| _shopify_sa_t | This cookie is associated with Shopify's analytics suite. | Persistent |
| _y | This cookie is associated with Shopify's analytics suite. | Persistent |
| Marketing And Advertising cookies | ||
| __kla_id | A cookie used by Klaviyo that tracks when you click through an email to our site. | Persistent |
| _fbp | Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers | Persistent |
| _gclxxxx | Google conversion tracking cookie | Persistent |
| _uetsid | This cookie is used by Bing to determine what ads should be shown that may be relevant to the end user perusing the site. | Persistent |
| _uetvid | This is a cookie utilised by Microsoft Bing Ads and is a tracking cookie. It allows us to engage with a user that has previously visited our website. | Persistent |
| c | Persistent | |
| JSESSIONID | General purpose platform session cookie, used by sites written in JSP. Usually used to maintain an anonymous user session by the server. | Session |
| JSESSIONID | General purpose platform session cookie, used by sites written in JSP. Usually used to maintain an anonymous user session by the server. | Persistent |
| lidid | A cookie used by Liveintent that tracks conversions and converts onsite cookie to email hash for campaign targeting. | Persistent |
| outbrain_cid_fetch | This is a cookie from Outbrain. It collects data on the user’s navigation and behaviour on the website. This is used to compile statistical reports and heat maps for the website. | Persistent |
| rl_anonymous_id /td> | Used by Rudderstack to understand how visitors are interacting with the site. | Persistent |
| rl_group_id /td> | Used by Rudderstack to understand how visitors are interacting with the site. | Persistent |
| rl_group_trait | Used by Rudderstack to understand how visitors are interacting with the site. | Persistent |
| rl_page_init_referrer | Used by Rudderstack to understand how visitors are interacting with the site. | Persistent |
| rl_page_init_referring_domain | Used by Rudderstack to understand how visitors are interacting with the site. | Persistent |
| rl_trait | Used by Rudderstack to understand how visitors are interacting with the site. | Persistent |
| rl_user_id | Used by Rudderstack to understand how visitors are interacting with the site. | Persistent |
| rudder_cookies | Used by Rudderstack to understand how visitors are interacting with the site. | Persistent | This domain is owned by Facebook, which is the world's largest social networking service. As a third party host provider, it mostly collects data on the interests of users via widgets such as the 'Like' button found on many websites. This is used to serve targeted advertising to its users when logged into its services. In 2014 it also started serving up behaviourally targeted advertising on other websites, similar to most dedicated online marketing companies. | Session |
3.3. You can provide consent or remove your consent for each type of cookie by using the cookie banner at the footer of the page.
3.4. You may also block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
4. Third party cookies
4.1. Please note that some of the cookies on our site are third party cookies, over which we have no control. These named third parties may include, for example, advertising networks and providers of external services like web traffic analysis services. These third party cookies are likely to be analytical cookies or performance cookies or targeting cookies. Our website includes cookies from the following third parties: Google Analytics, Klaviyo, Hotjar, Ruddersack, Microsoft, Shopify and Facebook.
4.2. To deactivate the use of third party advertising cookies, you may amend your preferences on our cookie banner. For more information about what type of cookies include third party cookies, see the section above "What Cookies do we use?".
4.3. Any changes we may make to our cookie policy in the future will be posted on this page.
5. Who can you ask for more information?
Questions, comments and requests regarding this cookie policy are welcomed and should be addressed to hello@fromourplace.co.uk.
Alternatively, you can contact us through the Contact Us section of the Website.
If you would like more information about how we use your personal data, please see our privacy policy https://fromourplace.co.uk/pages/privacy.